We provide comprehensive support to ensure that you can fully utilize our TMS Software for your business while safeguarding your valuable data. This includes training, support, consultation, data protection, upgrades, enhancements, and more. Rest assured that your data is securely stored in our highly available HIPAA Compliant data center, ensuring its privacy.
Our Tier 3 hardware, which is both HIPAA compliant and SSAE 16 TYPE II certified, enables us to achieve an impressive uptime of 99.999%. Additionally, our hardware meets PCI DSS compliance standards, holds AICPA/SOC 2 certification, and is ISO 27001 compliant. What does all this mean? It means that we can perform upgrades and repairs without needing to power off our servers, allowing your site to remain accessible so you can continue running your business smoothly.
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We recognize the importance of timely assistance when using our Load Manager TMS. If you can’t get help when you need it, then your TMS is useless to you. That’s why we offer six different support channels, so you can choose the help that suits you best. If you need help right away just give us a call on 631-724-9400. However if you just have a question and don’t want to break your stride please email us at support@loadmanager.com. We will usually answer your email in an hour or so. If it’s after hours and you don’t want to wait for us to respond the next day, you can search for the answer yourself. Just visit our Help Center where you will find searchable knowledgebase articles, How-To’s and FAQS. If you are more of a visual person, our searchable YouTube channel is a great way to see exactly how to get things done. You can pause the video to allow yourself to repeat the steps shown. Lastly, if you need a TMS consultant to do a screen share using Zoom we can do that too. We often use zoom to help customers decide if they need a custom programming enhancement or to review a difficult scenario they are facing.
Know MoreIt’s not uncommon for successful Freight Brokers to venture into asset-based logistics. This strategic move enables them to leverage their own trucks to secure additional freight and expand their overall capacity. Conversely, we’ve also witnessed many of our asset-based customers establish freight brokerages to handle excess freight without the need to acquire more trucks. Our TMS software caters precisely to these scenarios.
Whether your companies operate under a single LLC or multiple LLCs, our TMS’s multi-company features empower you to define multiple entities within a unified system. The significant advantage here is the ability to maintain a centralized customer database accessible to all of your affiliated companies. This streamlines operations and fosters seamless collaboration across all of your companies.
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This tutorial shows how to integrate our TMS Software with Intuit’s QuickBooks software. This offers FREIGHT brokers and carriers a way to user our specialized software without requiring double entry for their back office accounting.We also support Sage Software, Microsoft Dynamics, Access Your Biz and other accounting software.
Know MoreLoad Manager TMS software helps freight brokers and trucking companies run efficiently without breaking the bank, LoadManager has provided freight brokers and asset-based carriers with the most comprehensive software solutions, We offer features like Miles Calculation, Mapping, and Directions, Carrier Due Diligence, and Electronics.