Effective communication is essential in logistics management. The Bulk Email feature in Load Manager TMS allows you to send timely and relevant information to multiple recipients with ease. Whether you're updating customers on shipment statuses or notifying carriers about load assignments, this guide will help you leverage the feature to enhance your communication.
To get started
Click on "Settings" on the Dashboard.
Click "Configuration Options" to check that Bulk Emails are enabled.
Under "System Options" scroll down to ensure that "
Setting Up Carriers and Drivers
To include carriers or drivers in bulk emails you need to have one of these services:
Freight Broker TMS for carriers
Carrier TMS for drivers
Dispatch Services TMS for carriers
Freight Broker & Carrier TMS bundle for both
Premium TMS for both
Once you have determined that your account has the service needed do the following:
Open their profile.
Check the "Email Available Loads" option.
Click Save.
Using Bulk Email
Load Manager offers two ways to send bulk emails:
From the Load Screen:
In the Carrier/Driver area of the load screen, click "Email Active Carriers".
A new window opens with an email pre-filled with load details (e.g., pickup, delivery, rate).
Review the email and hit Send.
From the Carriers Section:
Go to Carriers and under click Bulk Email All Carriers.
A new tab opens with a blank email template (no auto-populated load details).
Write your message and click Send. This is ideal for general announcements.
