We provide comprehensive support to ensure that you can fully utilize our TMS Software for your business while safeguarding your valuable data. This includes training, support, consultation, data protection, upgrades, enhancements, and more. Rest assured that your data is securely stored in our highly available HIPAA Compliant data center, ensuring its privacy.
Our Tier 3 hardware, which is both HIPAA compliant and SSAE 16 TYPE II certified, enables us to achieve an impressive uptime of 99.999%. Additionally, our hardware meets PCI DSS compliance standards, holds AICPA/SOC 2 certification, and is ISO 27001 compliant. What does all this mean? It means that we can perform upgrades and repairs without needing to power off our servers, allowing your site to remain accessible so you can continue running your business smoothly.
View All ServicesWe recognize the importance of timely assistance when using our Load Manager TMS. If you can’t get help when you need it, then your TMS is useless to you. That’s why we offer six different support channels, so you can choose the help that suits you best. If you need help right away just give us a call on 631-724-9400. However if you just have a question and don’t want to break your stride please email us at support@loadmanager.com. We will usually answer your email in an hour or so. If it’s after hours and you don’t want to wait for us to respond the next day, you can search for the answer yourself. Just visit our Help Center where you will find searchable knowledgebase articles, How-To’s and FAQS. If you are more of a visual person, our searchable YouTube channel is a great way to see exactly how to get things done. You can pause the video to allow yourself to repeat the steps shown. Lastly, if you need a TMS consultant to do a screen share using Zoom we can do that too. We often use zoom to help customers decide if they need a custom programming enhancement or to review a difficult scenario they are facing.
Know MoreWe provide both hardware and software options for tracking your freight. You can use our software for dispatching or use your own TMS software.
Know MoreThis tutorial shows how to integrate our GPS tracking devices and/or GPS tracking mobile device with your TMS platform or usage as a stand alone deployment.
Know MoreLoad Manager TMS software helps freight brokers and trucking companies run efficiently without breaking the bank, LoadManager has provided freight brokers and asset-based carriers with the most comprehensive software solutions, We offer features like Miles Calculation, Mapping, and Directions, Carrier Due Diligence, and Electronics.